Latest updates
Follow Aihio's development. New features, improvements, and fixes.
Identity verification for the chat widget
You can now cryptographically verify a logged-in user's identity in the chat widget: a per-chatbot secret generates HMAC-SHA256 user hashes or signed HS256 JWT tokens, so the AI agent knows exactly who it is talking to before handling personal data. Compatible with common identity-verification models. Key management is available in the chatbot's Publish view.
- New HMAC-SHA256 and JWT-based identity verification for the chat widget
- New Key management in the Deploy view: create, rotate, and delete the verification secret per chatbot
- Improvement Signed tokens can carry user attributes (e.g. customer identifiers) for upcoming identity-scoped actions
SMS channel for chatbots — bring your own Twilio account
The AI agent now answers SMS too. Connect your own Twilio account in a few clicks — you own the numbers and pay Twilio directly, Aihio never relays the bill.
- New BYO Twilio SMS channel: Account SID + Auth Token + phone number from the customer's own Twilio account
- New Inbound SMS is routed to the same AI agent that answers the website chat widget
- New Channel badge + channel filter in the conversation inbox
- New Per-reply delivery status (sent / failed + reason) so operators see what reached the visitor
- Improvement Credentials stored AES-256-GCM encrypted at rest; Twilio webhook signatures verified on every inbound message
New Integration Library
Easier integration with third-party services through our new SDK library.
- New New Python SDK v2 published to PyPI
- New JavaScript SDK now supports TypeScript types natively
- New Go SDK beta available
- Improvement API response times improved by 40% on average
- Improvement Webhook retry logic updated to exponential backoff
Multilingual Chatbot Support
Chatbots now automatically detect the user's language and respond in the same language.
- New Automatic language detection for 45 languages
- New Per-chatbot language settings in the dashboard
- Fix Fixed issue where Scandinavian characters were not displayed correctly in API responses
- Fix Fixed webhook event duplicates during load spikes
Analytics Dashboard
New real-time analytics dashboard for monitoring chatbot performance.
- New Real-time conversation analytics and user statistics
- New Export to CSV and JSON formats
- Improvement Dashboard load times improved by 60%
- Improvement Mobile responsiveness for all dashboard views
Enterprise Features
New features for large organizations: SSO, roles, and audit logging.
- New SAML 2.0 SSO login for Azure AD and Okta
- New Role-based access control (RBAC)
- New Audit log for all dashboard actions
- Fix Fixed session timeout handling in long conversations
- Fix Fixed rate limiting counter reset on timezone changes
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