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Documentation Index

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Chatbot

Publish

Publishing means installing a code snippet on your site and activating the chatbot.

Before you publish

Run a test conversation in the preview and confirm the chatbot responds as expected to a range of questions.

Installing the snippet

Copy the <script> element from the dashboard and add it just before the </body> tag of your site. Most publishing systems (WordPress, Webflow, Shopify) offer a dedicated custom-script field.

For WordPress sites there is also an official plugin that links your chatbot in one click, with no code. See the WordPress plugin guide.

Last updated: 19/06/2026

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