FAQ
Frequently asked questions
Find answers to the most common questions about the Aihio AI chatbot platform, pricing, and technical features.
General
The basics about Aihio AI
What is Aihio AI?
Aihio AI is an AI-powered chatbot platform that lets businesses create an intelligent conversational chatbot for their website without any coding. The chatbot answers customer questions, guides them in the right direction, and collects leads automatically.
How does the Aihio AI chatbot work?
The chatbot uses advanced AI to understand customer messages and respond in natural language. You can train the chatbot with your own content, such as FAQ data, product information, and instructions. The chatbot continuously learns from conversations and refines its responses over time.
Who is Aihio AI for?
Aihio AI is suitable for businesses of all sizes, from e-commerce to healthcare. Whether you are a small business looking to automate customer service or a large organization that needs a scalable solution, Aihio AI adapts to your needs.
Pricing
Questions about pricing
How much does Aihio AI cost?
Aihio AI offers multiple pricing tiers starting with a free trial. Paid plans start at 9 euros per month and include various features and message volumes. Check our pricing page for the latest prices.
Is a free trial available?
Yes, we offer a 7-day free trial on all plans. The trial requires no credit card and includes all features, so you can explore the service at your own pace before committing.
Can I cancel at any time?
Yes, you can cancel your subscription at any time with no commitment period. After cancellation, the service remains available until the end of the billing cycle. We also offer a 30-day money-back guarantee.
Technical
Technical questions
Which platforms does Aihio AI integrate with?
Aihio AI integrates with the most popular platforms including WordPress, Shopify, WooCommerce, Slack, and HubSpot. We also provide a comprehensive REST API that lets you build custom integrations with any system.
Is a REST API available?
Yes, Aihio AI offers a comprehensive REST API that enables chatbot management, conversation history retrieval, and custom integration building. API documentation is available to all paid subscribers.
Which languages are supported?
Aihio AI supports over 30 languages, including Finnish, Swedish, English, German, French, Spanish, and many more. The chatbot automatically detects the customer's language and responds in the same language.
Security
Security and privacy
How are GDPR requirements handled?
Aihio AI fully complies with the EU General Data Protection Regulation (GDPR). All data is stored on servers located within the EU, and we provide the necessary tools for managing privacy policies, collecting consent, and processing personal data deletion requests.
Where is the data stored?
All data, including conversation history and customer information, is stored on secure servers within the EU. We use encryption both at rest and in transit, and our service meets the requirements of the ISO 27001 information security standard.
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