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Everything that runs the agent, in one product.

Data sources, instructions, preview and usage state all sit inside the same product. You can see what the agent grounds its answers in, and change it yourself.

Aihio assistant Published
  • Editor
  • Data sources
  • Playground
  • Conversations
  • Publish
  • Design
  • Content
  • Behavior

Data sources

  • Websites Ready
  • Files Ready
  • Questions and answers Draft

AI instructions

Answer briefly and politely. Only state delivery times that appear in the knowledge base. If the information is missing, offer to put the customer in touch.

Opens in its own view · version history

Preview

What does delivery cost in Finland?

Delivery is free on orders over 50 euros. Below that, the delivery fee is 4.90 euros.

Source · Delivery terms

Publishing

Live on the website

Usage state and installation are in the same place.

Illustrative workspace · example data

Platform map

What the platform covers. Six areas, not six stages.

These are the areas you control. They are not an order to follow; any of them can change at any time.

  • Knowledge

    Data sources

    Websites, files, text and question-and-answer pairs make up the knowledge base. You can test retrieval and inspect the indexed content before the agent uses it.

  • Behaviour

    Instructions and answering

    One instruction field sets the tone, the limits and what the agent does when it lacks an answer. Answer length, language and protected terms live in the same place.

  • Publishing

    Preview and publish

    The preview is a real test conversation on the same model the website uses. You publish once the answers hold up.

  • Conversations

    Conversations and feedback

    You see what customers actually asked, where the agent had no answer, and which answers people rated.

  • Human support

    Handover to a person

    A conversation can move to a person in the same window, and the specialist sees what has already been discussed.

    See how handover works
  • Improvement

    Improvements from conversations

    A weak answer can be corrected straight from the conversation into a new question-and-answer source, which the agent picks up at the next update.

What the whole path looks like to the customer: a question, a grounded answer, and a handover that keeps the context. Assess the support path

How a conversation becomes contact: explicit consent, a lead, and what happens to it next. Assess the sales path

How data is handled, and on what infrastructure, is documented in one place. Read how data is handled

Get started

See Aihio in a demo.

Tell us what you need. We can discuss how Aihio fits.