Query processed in Helsinki
When the agent looks for an answer, the query is processed for retrieval on Aihio-managed infrastructure in Helsinki. Your data stays in the EU.
The Aihio platform
One platform for the whole customer conversation lifecycle.
Build an agent grounded in your company knowledge, publish it in your brand and improve the experience from real conversations.
Aihio assistant
Answer grounded in 3 sources
What does the Growth plan include?
It includes a larger knowledge base, team access and human support.
Source · Help centre
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Artificial intelligence in Europe
Responses are produced with French Mistral models in the EU.
No automatic fallback to a US model
A service interruption does not automatically route conversations to an AI model outside the EU.
Two core use cases
The same platform. A different outcome.
Current-page context
The agent understands which knowledge-base page the customer is viewing.
When a customer asks “What does this include?”, Aihio can prioritise the open knowledge-base page. The widget sends only a derived page identifier, never the URL, page content, forms or query parameters.
Open: Growth plan
What does this include?
The Growth plan includes more agents, a larger knowledge base and team access.
The full lifecycle
Build once. Improve continuously.
Build
Add websites and documents to the knowledge base.
Changes remain under your control
Knowledge sources
ReadyWebsite
Documents
Build
Add websites and documents to the knowledge base.
A product, not a project
You stay in control. Help is there when needed.
The platform remains self-service, while installation and configuration help are available when you want them.
Your brand
Colours, name, icon and messages adapt to your identity.
Bring in a person
The agent can request contact details or hand the chat to a person.
Connect your systems
Forward leads and events with integrations, webhooks or the API.
European AI
Knowledge retrieval in Helsinki and answer generation in the EU.
Compare features
Core platform capabilitiesKnowledge
- Websites and files
- Automatic updates
- Source references
- Current-page context
Conversations
- Multilingual answers
- Human support
- Lead capture
- Conversation history
Publishing
- Branded widget
- Allowed domains
- Embed script
- WordPress, Shopify and more
Control
- Team permissions
- Analytics
- Integrations
- API and webhooks
Infrastructure
Built in Finland. Powered in Europe.
Query processed in Helsinki
When the agent looks for an answer, the query is processed for retrieval on Aihio-managed infrastructure in Helsinki. Your data stays in the EU.
Artificial intelligence in Europe
Responses are produced with French Mistral models in the EU.
No automatic fallback to a US model
A service interruption does not automatically route conversations to an AI model outside the EU.
Questions
Clear answers.
Do I need coding skills?
No coding is needed to build, test or brand the agent. Publishing uses a short embed script, and we can help install it if needed.
Does the agent answer from my knowledge only?
Your knowledge base guides the answers. You can test results and use conversations to see where knowledge should be improved.
Can a person continue the conversation?
Yes. Human support hands the same chat to a specialist and pauses the agent until the conversation is returned.
Try it with your content
Your first agent starts without a sales project.
Add a source, test the answers and decide when you are ready to publish.
Start for free