WordPress plugin

The official Aihio Chatbot plugin connects your agent to a WordPress site without copying installation code. It can also identify logged-in users with verified identity. Review data handling in the privacy policy and data processing agreement .

1. In the WordPress admin, go to Plugins → Add New.
2. Search for Aihio Chatbot.
3. Click Install Now, then Activate.

The plugin uses a secure one-click connection (OAuth), so you never copy the chatbot ID by hand.

1. Open Settings → Aihio Chatbot.
2. Click Connect to Aihio. You are taken to the Aihio dashboard.
3. Approve the connection and choose the chatbot you want on the site.

The chat widget then appears on your site right away. You can switch chatbots at any time by connecting again.

Optionally, you can tell the chatbot who the logged-in user is. Identity is verified server-side.

1. Find the identity secret under Settings → Security → Identity verification for the chatbot.
2. Add it to WordPress as the AIHIO_IDENTITY_SECRET constant in wp-config.php (recommended) or in the plugin’s setting field.
3. Enable Identify logged-in users in the plugin settings.

If your site uses a consent manager (Complianz, CookieYes, Real Cookie Banner), the plugin can follow its state. Enable Defer loading to the site’s consent manager so the chat widget loads only after functional consent is granted.

If you prefer not to use the plugin, you can paste the embed snippet by hand. See the Publish guide .