Welcome to Aihio AI! 🇫🇮

Aihio AI is a Finnish AI-powered chatbot builder designed specifically for Finnish companies. This guide will teach you how to create your first chatbot in 5 minutes.

What You Need

• ✅ An Aihio AI account (free signup)
• ✅ A document or website for the chatbot to learn from
• ✅ 5 minutes of time

You don't need:

• ❌ Coding skills
• ❌ Credit card (you can start for free)
• ❌ Technical expertise

Step 1: Sign Up (1 min)

1. Go to aihio.ai
2. Click "Get Started Free"
3. Fill in:
   • Email address
   • Password (at least 8 characters)
4. Verify your email (check your inbox)

Done! You're now in the dashboard.

Step 2: Create Your First Chatbot (2 min)

2.1. Start a New Chatbot

1. In the dashboard, click "+ New Chatbot"
2. Fill in the basics:
   • Name: e.g., "E-commerce Customer Support"
   • Description: e.g., "Answers common questions about products and shipping"
   • Language: Finnish (or English)
3. Click "Create Chatbot"

2.2. Add Knowledge Base

Your chatbot needs information to answer questions. You can add:

Option A: Upload a Document

1. Go to the chatbot's "Knowledge" tab
2. Click "Add Document"
3. Select a file (PDF, DOCX, TXT, Markdown)
4. Wait for processing (10-30 seconds)

Option B: Add a Website

1. Go to the chatbot's "Knowledge" tab
2. Click "Add URL"
3. Enter a website URL (e.g., https://company.com/products)
4. Aihio AI will automatically fetch the content

Option C: Use Firecrawl Scraping

1. Go to the chatbot's "Knowledge" tab
2. Click "Crawl Website"
3. Enter the homepage URL
4. Aihio AI will automatically discover all pages (Smart Discovery)

Start with one document or website. You can add more content later!

Step 3: Test Your Chatbot (1 min)

1. Click the "Playground" tab
2. Type a test question, e.g.:
   • "What is the delivery time?"
   • "How can I return a product?"
3. Check that the answer makes sense

If the answer isn't correct:

• Add more documents
• Verify the document contains the answer
• Edit chatbot instructions (Settings → Instructions)

Step 4: Embed on Your Website (1 min)

Once your chatbot works, add it to your website:

4.1. Get Embed Code

1. Click your chatbot's name
2. Go to the "Publish" or "Widget" tab
3. Select your platform (HTML, React, WordPress, etc.)
4. Click "Copy Embed Code"

4.2. Add to Your Site

If using HTML (Custom Element - recommended):

<!-- Paste this before </body> tag -->
<script src="https://widget.aihio.ai/widget.js" async></script>
<aihio-chat chatbot-id="your-chatbot-id"></aihio-chat>

Or traditional script tag:

<script
  src="https://widget.aihio.ai/widget.js"
  data-chatbot-id="your-chatbot-id"
  async
></script>

If using WordPress:

1. Go to Appearance → Widgets
2. Add a "Custom HTML" widget
3. Paste the embed code

If using React/Next.js:

import Script from 'next/script';

export default function Page() {
  return (
    <>
      {/* Other content */}
      <Script
        src="https://widget.aihio.ai/widget.js"
        data-chatbot-id="your-chatbot-id"
        strategy="afterInteractive"
      />
    </>
  );
}

Or Custom Element (recommended):

'use client';

import Script from 'next/script';

export default function Page() {
  return (
    <>
      {/* Other content */}
      <Script
        src="https://widget.aihio.ai/widget.js"
        strategy="afterInteractive"
      />
      <aihio-chat chatbot-id="your-chatbot-id" />
    </>
  );
}

Other platforms:

• Shopify: Theme → Customize → Footer → Custom HTML
• Wix: Add → Embed → Custom Code
• Squarespace: Settings → Advanced → Code Injection

Your chatbot is now live on your website! Try opening your site and clicking the chat icon.

Next Steps

Now that your first chatbot is ready, you can:

Improve Your Chatbot

• Add more documents – More information = better answers
• Customize appearance – Make it match your brand
• Adjust behavior – Add greeting messages and suggested questions
• Monitor analytics – See what questions customers ask

Scale Your Usage

• Create multiple chatbots – Different bots for different topics
• Add team members – Share access with your team
• Upgrade your plan – If you need more messages or chatbots

Related Documentation

For more advanced topics, see:

• Widget Integration Guide
• Billing & Plans
• API Documentation

Frequently Asked Questions

How long does it take to create a chatbot?

• Basic setup: 2 minutes
• Document processing: 10-30 seconds per document
• Website crawling: 1-5 minutes (depends on number of pages)

How many documents can I add?

• Free: 10 documents (50 KB total)
• Starter: 50 documents (5 MB total)
• Pro: 200 documents (20 MB total)
• Enterprise: Unlimited documents (up to 100 MB total storage)

Does the chatbot work in Finnish?

• Yes! Aihio AI is designed for the Finnish market
• The chatbot understands Finnish natively
• You can also use English

What happens if the chatbot can't answer?

• You can configure live support – customer is routed to a human agent
• Or the chatbot can say "I can't answer this, please contact support"

Can I test before publishing?

• Yes! Use Playground mode for testing
• Playground conversations don't consume message credits
• You can test freely before going live
• Playground conversations are separate from production (test environment)

Need Help?

• 📚 Read more documentation
• 💬 Contact support
• 🎓 Watch video tutorials (coming soon)

Explore More

Learn how to customize your chatbot's appearance and behavior

Add documents and websites to train your chatbot

Detailed instructions for different platforms

Learn about plans and pricing

Good luck building your chatbot! 🚀

If you have questions, don't hesitate to reach out. We're happy to help!